Privacy Policy

1. Information We Collect

We collect the following types of personal data:

Personal Information: Name, address, email, phone number, and payment details when you place an order.
Technical Information: IP address, browser type, operating system, and website usage data.
Cookies and Similar Technologies: Used to enhance your browsing experience and analyze website performance.

Under GDPR and LOPDGDD, this data may be classified as:

Identifiers (e.g., name, email, address).
Internet activity (e.g., browsing or search history).
Commercial information (e.g., purchase records).

2. Legal Basis for Data Processing (GDPR & LOPDGDD)

We process your data based on:

Contractual Necessity: To process and deliver your orders.
Consent: For marketing communications (where applicable).
Legitimate Interests: To improve our services and website functionality.
Legal Obligations: To comply with applicable laws.

3. Your Rights

Under GDPR (EU Users):

You have the right to:

Access your personal data.
Correct inaccuracies in your data.
Delete your personal data ("Right to be Forgotten").
Restrict or object to data processing.
Data Portability: Receive your data in a machine-readable format.
Withdraw Consent at any time for data processing based on your consent.

To exercise these rights, please contact us at [[email protected]].

4. How We Use Your Information

Your data is used for:

Processing and delivering your orders.
Communicating updates, promotions, or policy changes.
Improving our website and services.
Complying with legal requirements.

We do not sell your personal data. If this practice changes, we will update this policy and provide an opt-out option as required by GDPR and LOPDGDD.

5. Data Sharing

We may share your information with:

Service Providers: For logistics (e.g., shipping) and payment processing.
Analytics Providers: To understand and improve user behavior.
Legal Authorities: When required to comply with legal obligations.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance your browsing experience.
Analyze website traffic and performance.

You can manage cookie preferences through your browser settings. For more details, refer to our Cookie Policy.

8. International Data Transfers

For users in the EU, your data may be transferred outside the European Economic Area (EEA). In such cases, we ensure that the transfer complies with GDPR, including the use of Standard Contractual Clauses (SCCs).

9. Security

We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration.

10. Contact Us

If you have questions or concerns about this policy or your rights, contact us:

Soho Joes
Email: [[email protected]]

11. Changes to This Privacy Policy

We may update this policy to reflect changes in legal requirements or our practices. Any updates will be posted on this page with the date of the last revision.

12. Opt-out Options for Marketing

To unsubscribe from marketing communications, click the "unsubscribe" link in our emails or contact us directly.